Contact Us

Need Help with Your Account?

For all questions about your FastPay account, payments, or financing terms, please contact your auto dealer directly.

Why Contact Your Dealer?

Your dealer manages your financing agreement and has direct access to your account information. They can help you with:

• Payment questions and scheduling
• Account access issues
• Updating your contact information
• Understanding your financing terms
• Processing special payment arrangements
• Technical support with the FastPay platform

Quick Tips Before Contacting

• Have your account number ready
• Know your registered email address
• Be prepared to verify your identity
• Note any error messages you've received

Response Times

Your dealer typically responds to inquiries within one business day. Payment issues are usually resolved within 24 hours.

Emergency Situations

For urgent payment issues or account access problems, contact your dealer immediately during business hours.