Privacy Policy

Our Commitment to Your Privacy

FastPay is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our payment management services.

Information We Collect

Personal Information

• Name and contact details (email, phone number, address)
• Payment information (processed securely through Stripe)
• Vehicle and financing details
• Account credentials

Usage Information

• Login times and activity
• Payment history and schedules
• Communication preferences
• Device and browser information

How We Use Your Information

We use your information to:

• Process your payments and manage your account
• Send payment reminders and confirmations
• Communicate important account updates
• Maintain security and prevent fraud
• Comply with legal requirements
• Improve our services

Data Security

• All payment card data is secured by Stripe (PCI compliant)
• Encrypted data transmission using SSL/TLS
• Secure authentication and session management
• Regular security audits and monitoring
• Limited access to personal information

Information Sharing

We do not sell your personal information. We share your data only with:

• Your auto dealer (for account management)
• Payment processor (Stripe) for secure transactions
• Service providers who help operate our platform
• Legal authorities when required by law

Your Rights

You have the right to:

• Access your personal information
• Update incorrect information
• Manage communication preferences
• Request account closure (subject to financing obligations)

Data Retention

We retain your information for:

• Active accounts: Duration of your financing agreement
• Financial records: Minimum 2 years as required by law
• Closed accounts: As required for legal compliance

Communication Preferences

You can manage how we contact you:

• Choose email, SMS, or both for notifications
• Update preferences in your account settings
• Critical alerts (payment failures) always sent for your protection

Children's Privacy

FastPay is not intended for users under 18 years of age. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform.

Contact Information

For privacy concerns or questions, please contact your auto dealer who will coordinate with FastPay support.